Helpline contact number

If you do not wish to use this premium rate connection service, we recommend you call using a direct number which may be available on the National Express’s website at no or a lower cost by clicking here.

Available 8am to 10pm, 7 days a week

Calls cost £3.60 per minute, plus your phone company’s access charge.

The premium rate telephone connection service number is operated by Kubbiberica Tech SL and is not affiliated with, or operated by, National Express. Callers must be over 18 and have the bill payer’s permission. Kubbiberica Tech helpline

Methods of contacting National Express

There are multiple methods to contact National Express. Firstly, National Express has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find National Express’s phone number, National Express’s address, National Express email as well as Facebook, Twitter and other social networks that National Express may be subscribed to.

How to Contact National Express Customer Services

When calling National Express customer service phone number through our telephone connection service, you will speak directly to a customer service department of National Express.

Call Retrieve service

If you need to retrieve some of your calls made by our service, you will have 30 days to request the audio file recorded. Remember this because after this period it would not be possible to recover the record.

To retrieve your calls you can visit Retrieve Calls section of this website.