Helpline contact number

If you do not wish to use this premium rate connection service, we recommend you call using a direct number which may be available on the National Rail Enquiries’s website at no or a lower cost by clicking here.

Available Open 24 hours every day except Christmas Day

Calls cost £3.60 per minute, plus your phone company’s access charge.

The premium rate telephone connection service number is operated by Kubbiberica Tech SL and is not affiliated with, or operated by, National Rail Enquiries. Callers must be over 18 and have the bill payer’s permission. Kubbiberica Tech helpline info@keepyourcalls.co.uk

Methods of contacting National Rail Enquiries

There are multiple methods to contact National Rail Enquiries. Firstly, National Rail Enquiries has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find National Rail Enquiries’s phone number, National Rail Enquiries’s address, National Rail Enquiries email as well as Facebook, Twitter and other social networks that National Rail Enquiries may be subscribed to.

How to Contact National Rail Enquiries Customer Services

When calling National Rail Enquiries customer service phone number through our telephone connection service, you will speak directly to a customer service department of National Rail Enquiries.

Call Retrieve service

If you need to retrieve some of your calls made by our service, you will have 30 days to request the audio file recorded. Remember this because after this period it would not be possible to recover the record.

To retrieve your calls you can visit Retrieve Calls section of this website.