Helpline contact number

If you do not wish to use this premium rate connection service, we recommend you call using a direct number which may be available on the Thames Water’s website at no or a lower cost by clicking here. C

Available 24 hours, 7 days a week

Calls cost £3.60 per minute, plus your phone company’s access charge.

The premium rate telephone connection service number is operated by Kubbiberica Tech SL and is not affiliated with, or operated by, Thames Water. Callers must be over 18 and have the bill payer’s permission. Kubbiberica Tech helpline

Methods of contacting Thames Water

There are multiple methods to contact Thames Water. Firstly, Thames Water has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Thames Water’s phone number, Thames Water’s address, Thames Water email as well as Facebook, Twitter and other social networks that Thames Water may be subscribed to.

How to Contact Thames Water Customer Services

When calling Thames Water customer service phone number through our telephone connection service, you will speak directly to a customer service department of Thames Water.