Helpline contact number

If you do not wish to use this premium rate connection service, we recommend you call using a direct number which may be available on the Thomson Airways (TUI)’s website at no or a lower cost by clicking here.

Available Monday to Friday: 9am to 7pm | Saturday: 9am to 6pm | Sunday: 10am to 5pm

Calls cost £3.60 per minute, plus your phone company’s access charge.

The premium rate telephone connection service number is operated by Kubbiberica Tech SL and is not affiliated with, or operated by, Thomson Airways (TUI). Callers must be over 18 and have the bill payer’s permission. Kubbiberica Tech helpline

Methods of contacting Thomson Airways (TUI)

There are multiple methods to contact Thomson Airways (TUI). Firstly, Thomson Airways (TUI) has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Thomson Airways (TUI)’s phone number, Thomson Airways (TUI)’s address, Thomson Airways (TUI) email as well as Facebook, Twitter and other social networks that Thomson Airways (TUI) may be subscribed to.

How to Contact Thomson Airways (TUI) Customer Services

When calling Thomson Airways (TUI) customer service phone number through our telephone connection service, you will speak directly to a customer service department of Thomson Airways (TUI).

Call Retrieve service

If you need to retrieve some of your calls made by our service, you will have 30 days to request the audio file recorded. Remember this because after this period it would not be possible to recover the record.

To retrieve your calls you can visit Retrieve Calls section of this website.