Helpline contact number
If you do not wish to use this premium rate connection service, we recommend you call using a direct number which may be available on the Trainline’s website at no or a lower cost by clicking here.
Available 8am to 10pm, 7 days a week
Calls cost £3.60 per minute, plus your phone company’s access charge.
The premium rate telephone connection service number is operated by Kubbiberica Tech SL and is not affiliated with, or operated by, Trainline. Callers must be over 18 and have the bill payer’s permission. Kubbiberica Tech helpline firstname.lastname@example.org
Methods of contacting Trainline
There are multiple methods to contact Trainline. Firstly, Trainline has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find Trainline’s phone number, Trainline’s address, Trainline email as well as Facebook, Twitter and other social networks that Trainline may be subscribed to.
How to Contact Trainline Customer Services
When calling Trainline customer service phone number through our telephone connection service, you will speak directly to a customer service department of Trainline.
Call Retrieve service
If you need to retrieve some of your calls made by our service, you will have 30 days to request the audio file recorded. Remember this because after this period it would not be possible to recover the record.
To retrieve your calls you can visit Retrieve Calls section of this website.